- Efficient use of staff, in many cases reducing the need for a dedicated receptionist through use of Direct Phone numbers, Queuing systems, and use of Automated Attendants (IVR) to direct to the call to the correct department.
- Current Digital PBX Systems are reaching the end of their life cycle and are being replaced by IP PBX Based systems
- Maintenance costs of Digital systems are expected to increase to the reduced support and availability of parts, especially proprietary parts obtained overseas.
- Utilises your existing Cat5 or Cat6 Network Cabling for wiring
- OfficeIPLink™ IP PBX uses Open Standards in almost every part of the system. You are not locked into a proprietary solution. It also means that a large range of third-party products and solutions can be connected to your OfficeIPLink PBX as your need dictates.
- No additional handset licence costs
- No additional Interface Cards are required to add on more handsets
- Handsets can be configured by the client using the automated provisioning or we can perform this remotely
- Capability for remote Phone extensions for staff working from home or staff/directors that require a phone at home/alternative office
- Ability to use standard carrier lines such as PSTN (Analogue), ISDN (E1) or lower cost VoIP Providers or a combination of both. With VoIP, you also have the ability to obtain a local number in each State and have it connected back to your OfficeIPLink PBX maintaining a virtual local presence.
- Lower cost mobile calls via a Mobile Gateway (optional)
- No Phone technician costs to move handsets. As long as a network cable is available at the new location in the office, just plug in and back online.
- Flexibility in connecting other offices, which can include PBX to PBX or in the case of smaller satellite offices, phones remotely connected to the main PBX.